Privacy Policy
How we handle your information when you visit this site or call us.
This policy explains how Faucet Fix Pros ("we," "us") handles information when you visit faucetrepairpros.com or call us. Faucet Fix Pros is a service of Clear Flow Faucet. We try to keep it short and clear.
What information do we collect?
- Call information: your phone number, the time and length of the call, and what you tell us, such as your location and the faucet problem.
- Call recordings: calls may be recorded and monitored. We tell you this when you call or in an automated message.
- Website data: your IP address, device and browser type, pages viewed, and how you reached the site.
- Emails: your email address and message if you write to us.
How do we use information?
- To connect you with an independent local contractor.
- To understand which pages and calls are working, and to improve the site.
- To check call quality, train staff and resolve disputes.
- To prevent fraud and abuse and to follow the law.
Who do we share information with?
We share the details needed to help you, such as your location, contact number and the faucet problem, with contractors and call partners who may serve you. We also use service providers for call handling, call tracking, hosting and analytics. We may share information if the law requires it.
Because we are a referral service, contractors and call partners may pay us for calls we send them. Some state laws treat sharing call details with a partner who pays us as a "sale" or "sharing" of personal information. You can ask us not to share your information by emailing info@faucetrepairpros.com. We do not sell information about children under 16.
Call recording and tracking
We may use call tracking and recording tools. These tools can record the call, the caller number and the source of the call. By staying on the line after the notice, you agree to the recording.
Cookies and analytics
We may use cookies and similar tools to measure traffic and call sources. You can block or delete cookies in your browser settings. Some features may work differently if you do.
How long do we keep information?
We keep information only as long as we need it for the purposes above or as the law requires. Then we delete it or make it anonymous.
Your choices
You can ask to see, fix or delete the personal information we hold about you, or ask us to stop contacting you. Email info@faucetrepairpros.com. Depending on where you live, you may have more rights under state law. We will respond within the time the law requires.
State privacy rights
Depending on where you live, such as California and several other states, you may have the right to know what personal information we collect and use, to ask us to delete or correct it, to opt out of its sale or sharing, and to not be treated differently for using these rights. To use a right, email info@faucetrepairpros.com with your request, your phone number and your state. We may need to confirm it is you before we act. You can also ask an authorized person to make a request for you.
Children
This site is for adults. We do not knowingly collect information from children under 13.
Security
We use reasonable steps to protect information. No method of sending or storing data is fully secure, so we cannot promise perfect security.
Changes to this policy
We may update this policy. The date at the top shows the latest version.
Contact us
Faucet Fix Pros is a service of Clear Flow Faucet. Questions? Email info@faucetrepairpros.com or read our terms of use.